Delivery Policy

Delivery Location

Items will be delivered to the location entered by the customer. Big Day Banners are not responsible for errors in entering location.

Delivery Time

Estimated delivery time will be provided to you upon placement of your order. Delivery times are estimates and begin from shipping date, not the date of order. Delivery times are to be used as a guide only and may differ from the estimated delivery time provided.

Delivery times may vary due to the courier service’s shipping methods and delivery location.

Delivery Instructions

Items will be delivered to the address entered by customer. The website page “Enter Delivery Details” contains a tickbox stating “Can leave order at front door”. If the tickbox, “Can leave order at front door” is selected, the item will be left at the customer’s address, and Big Day Banners will not be held responsible for any damage which occurs after the item has been delivered.

If the tickbox, “Can leave order at front door” is not selected, the courier service will follow practise specific procedures and Big Day Banners will not be held responsible for any damage following this.

If you have any questions regarding the delivery of your order, you may contact us at:

team@bigdaybanners.com.au

Last update: 9-Feb-2020